SOLLICH NORTH AMERICA, LLC 

PRIVACY NOTICE

Last Updated: May 1st, 2026

This Privacy Notice describes how Sollich North America, LLC (“we”, “us,” “our”) collects, uses and discloses information about individuals who use our website, https://sollichna.com/ (“Website”) or otherwise interact with us (collectively, the “Services”). For the purposes of this Privacy Notice, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, representative of a company with whom we do business or another individual whose information we have collected pursuant to this Privacy Notice. This Privacy Notice is designed for our Services for individuals in the United States only and are not intended for individuals located outside these locations.

Please read this Privacy Notice carefully. By using the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Notice. If you do not agree to this Privacy Notice, please do not use or access the Services.

1. SCOPE OF THIS PRIVACY NOTICE 

This Privacy Notice does not apply to: 

• Our services that present a separate privacy notice that do not reference or incorporate this Privacy Notice – we may provide additional supplementary privacy notices as needed. 
• Information that is [provided to, collected by, generated through, or processed by] entities with whom we have entered into agreements with to market or sell such entity’s products or services in North America (a “Principal”). Information processed in connection with a Principal’s business is subject to that Principal’s own privacy notice.
  
  

2. CHANGES TO THIS PRIVACY NOTICE

We may modify this Privacy Notice from time to time, in which case we will update the “Last Updated” date at the top of this Privacy Notice.  If we make material changes to how we use or disclose information we collect, we will use reasonable efforts to notify you (such as emailing you at the last email address you provided us or posting notice of such changes on the Website) and will take additional steps as required by applicable law. If you do not agree to any updates to this Privacy Notice, please do not continue using or accessing the Services.

3. COLLECTION OF INFORMATION

When you use or access the Services, we collect certain categories of information about you from a variety of sources.

Information You Provide to Us

The Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features. Information that you directly submit through our Services includes:

• Contact Information, such as name, email address, shipping addresses, phone number, organization, and country of residence.
• Professional Information, such as business contact information (e.g., name, phone number, work address, and email address), and National Provider Number. 
• Payment Information, such as bank account, credit or debit card information, billing address and other related billing information.
• Event-Related Information, such as registration details, attendance records, dietary restrictions or preferences, accessibility requirements, and session or workshop selections.
• Transaction Data, records of purchases, customer support interactions, the Principal that you have or want to do business with, machine and part number of commercial equipment you previously purchased.
• Any other information you choose to include in communications with us, for example, submitting information about you via a form through the Website or otherwise interacting with us.

Information We Collect Automatically

We also automatically collect certain information about your interaction with the Website or when you open an email (“Usage Data”).  To do this, we may use cookies  (“Tracking Technologies”). Usage Data includes:

• Device information, such as device type, operating system, device ID, unique device identifier, screen resolution, media access control (MAC) address, and internet protocol (IP) address.
• Location information, such as approximate location based on IP address.
• Other information regarding your interaction with the Website, such as operating system, browser type, log data, date and time stamps, pages you access on the Website, websites you access before visiting the Website, and length of time spent on the Website.

For more information on how we use Tracking Technologies and your choices, see the section below, Cookies and Other Tracking Technologies.

Information Collected From Other Sources

We may obtain information about you from outside sources, including information that we collect directly from third parties and information that you choose to have shared with us. Such third parties and information includes:

• Analytics Providers. Information such IP address (or approximate geolocation derived from IP), browser type, operating system, device type, browser language, screen size, engagement metrics (e.g., pages viewed, session duration, clicks), and referral URLs that we receive from analytics providers such as Google Analytics. For information on how Google collects and processes this data, click this link. 
• Social Media Platforms. Information such as interactions with our posts, pages followed, profile information you make available based on your settings that we receive from social media platforms.

Any information we receive from outside sources will be treated in accordance with this Privacy Notice. We are not responsible for the accuracy of the information provided to us by third parties and are not responsible for any third party’s policies or practices. For more information, see the section below, Third Party Websites and Links.

4. USES OF INFORMATION

With respect to the categories of information we collect, we use information about you as described below:

• Services and Purpose of Collection. To provide and operate the Services; process transactions; administer accounts; respond to requests; and carry out the activities for which the information was collected. 
• Communication with You. To send service-related and transactional communications, including confirmations, updates, responses to inquiries, and other notices related to your use of the Services.
• Analytics. To understand usage and improve the Services and support advertising and retargeting activities, including sharing information with third-party Analytics Providers.
• Marketing Communications. To send marketing communications about a Principal’s products or services.
• Security and Fraud Prevention. To maintain the security, integrity, and functionality of the Services.
• Research and Development. To conduct internal research and support innovation and operational improvements.
• Contractual Obligations. To perform our contractual obligations with Principals, customers, partners, and service providers; manage relationships; and support related business operations.
• Legal, Safety, and Compliance Obligations. To comply with applicable laws; respond to lawful requests; enforce our terms; manage disputes; and protect the rights, safety, and property of us, our users, employees, or the public.
• With Your Consent. With your consent, we may use or share information in ways not described in this Privacy Notice
  

5. COOKIES AND OTHER TRACKING TECHNOLOGIES

The Website uses cookies and other tracking technologies (“Tracking Technologies”) to facilitate and enhance your experience on the Services; understand how you access and use the Services (including which pages you visit and how often); analyze usage trends; and for the other purposes described in this Privacy Notice.

Most browsers accept cookies and other Tracking Technologies automatically, but you may be able to adjust your browser or device settings to refuse or delete them. If you choose to block or delete cookies, some features or functionality of the Services may not operate correctly. Cookie settings typically apply only to the specific browser or device you are using, so changes made in one browser or device will not necessarily carry over to others.

To opt out of tracking by Google Analytics, click here. 

If you have questions regarding the specific information about you that we process or retain, or your choices regarding our collection and use practices, please contact us using the information listed below.

6. DISCLOSURE OF INFORMATION

We may disclose information about you to third parties for legitimate purposes subject to this Privacy Notice, including the following categories of third parties:

• Affiliates. Our affiliates, subsidiaries, or others within our corporate group.
• Principals. Principals to facilitate the marketing and sale of the respective Principal’s products in North America.
• Service Providers. Vendors or other service providers who help us provide the Services, [including for system administration, cloud storage, security, web services hosting, mailing, customer relationship management, marketing communications, web analytics, analytics performed in a service provider capacity, and other operational functions].
• Analytics Provider. Third party analytics providers who help us understand usage patterns and improve the Services.
• Professional Advisors. Auditors, law firms, accounting firms, and other professional advisors who support our business.
• Bankruptcy and Other Business Transactions. Third parties in connection with or anticipation of a bankruptcy, asset sale, merger, reorganization, financing, or other business transaction.
• At Your Direction. Third parties to whom you request or direct us to disclose information, including through your use of social media widgets, plug-ins, or single sign-on integrations.

We may also disclose information about you as needed to comply with applicable law or any obligations thereunder or to cooperate with law enforcement, judicial orders, and regulatory inquiries, to enforce any applicable terms of service, and to ensure the safety and security of our business, employees, and users.

7. SOCIAL FEATURES

The Website may allow you to initiate interactions between the Services and third party services or platforms, such as social networks (“Social Features”). Social Features include features that allow you to access our pages on third party platforms, and from there “like” or “share” our content. Use of Social Features may allow a third party to collect and/or use information about you. If you use Social Features, information you post or make accessible may be publicly displayed by the third party service. Both we and the third party may have access to information about you and your use of both the Services and the third party service for more information, see the section below, Third Party Websites and Links.

8. THIRD PARTY WEBSITES; LINKS AND EMBEDDED CONTENT

We may provide links to third party websites or platforms. If you follow links to websites or platforms that we do not control and are not affiliated with us, you should review the applicable privacy notice, policies and other terms. We are not responsible for the privacy or security of, or information found on, these sites or platforms. Information you provide on public or semi-public venues, such as third party social networking platforms, may also be viewable by other users of the Services and/or users of those third party platforms without limitation as to its use. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owner or operators.

9. CHILDREN’S PRIVACY

Children under the age of 18 are not permitted to use the Services, and we do not seek or knowingly collect any personal information about children under 18 years of age. If we become aware that we have unknowingly collected information about a child under 18 years of age, we will make commercially reasonable efforts to delete such information. If you are the parent or guardian of a child under 18 years of age who has provided us with their personal information, you may contact us using the information below to request that it be deleted.

10. DATA SECURITY AND RETENTION

Despite our reasonable efforts to protect information about you, no security measures are impenetrable, and we cannot guarantee “perfect security.” Any information you send to us electronically, while using the Services or otherwise interacting with us, may not be secure while in transit. We recommend that you do not use unsecure channels to send us sensitive or confidential information.

Information you provide to us should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up to date. We retain information about you for as long as it is reasonably necessary for the purposes specified in this Privacy Notice. When determining the length of time to retain information about you, we consider various criteria, including whether we need the information to continue to provide you the Services, resolve a dispute, enforce our contractual agreements, prevent harm, promote safety, security and integrity, or protect ourselves, including our rights, property or product.

11. HOW TO CONTACT US

Should you have any questions or complaints about our privacy practices or this Privacy Notice, please email us at info@sollichna.com or contact us at

13799 Park Blvd North, Suite #302
Seminole, FL 33776-3402